Zakrafa, a professional Moroccan cement and hanpainted  tiles, marble artistic designs for exterior and interior.

Contact us on : contact@zakrafa.com

Fes & Tetouane, Morocco

24/24h 7 days a week

FAQ Page

  |  FAQ Page

Are you located in MOROCCO?

Are you located in MOROCCO?

Yes.

We have factories in Fes and Tetouane, with high capacity production.

What are my payment options?

What are my payment options?

We accept bank transfers to: ATTIJARI WAFA BANK, R.I.B : 007 480 0007818000000186 16

Is your material first quality?

Is your material first quality?

Yes.

All of our material is first quality, direct from our factories. For more details you can contact us at: contact@zakrafa.com

Is there a minimum quantity order?

Is there a minimum quantity order?

Yes

We appreciate all orders to be in large quantities.

How long will my order take to arrive?

How long will my order take to arrive?

The shipping time is calculated according to your address and country. You can always email us: contact@zakrafa.com and we will answer as soon as possible.

Do all materials look like the sample pictures on your site?

Do all materials look like the sample pictures on your site?

Our best effort is made to ensure images are as close as possible to the actual product, variations in shade, color or appearance as possible. Monitor settings can also play a role in the representation of a picture.

Do cement tiles need to be sealed?

Do cement tiles need to be sealed?

Yes.

Although our tiles are pre-sealed at the factory, this is for the protection of the products during shipping only!

I am looking for a pattern, border or color that I don't see in your online store. Can you make it?

I am looking for a pattern, border or color that I don't see in your online store. Can you make it?

Yes.

We can make or customize any pattern, border or colors. Please email us for more information at: contact@zakrafa.com

Is cement tile a good choice for commercial applications?

Is cement tile a good choice for commercial applications?

Yes.

Cement tiles are a great choice for commercial applications, restaurants, hotels, spas and saunas and everything you can imagine, our product is high quality and durable can withstand any type of weather.

When should I schedule my installation?

When should I schedule my installation?

It is recommended that you wait for all of your material to arrive. Although we try to keep backorders and damage to a minimum, this is a remote possibility.

Does the freight company unload my delivery?

Does the freight company unload my delivery?

No.

All deliveries are curbside and delivered on a pallet. You will be expected to bring the material into your building. For special needs such as a lift gate, handicapped assistance or inside delivery, please contact us for quotes or information.

Do you ship worldwide?

Do you ship worldwide?

Yes.

We can ship our products worldwide safely using containers.
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